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Last Updated: 19th October 2024

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Lotus IT Ltd is committed to protecting the privacy of our website visitors and customers. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website [insert website URL] or use our services.

By using our website and services, you consent to the practices described in this Privacy Policy. If you do not agree with the terms of this policy, please do not use our website or services.

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1. Information We Collect

We may collect personal information in the following ways:

1.1 Information You Provide to Us:

• Contact information (such as name, email address, phone number)

• Business information (such as company name, industry, and services requested)

• Any other information you provide voluntarily through forms, sign-ups, or communications

1.2 Automatically Collected Information:

• Cookies and Tracking: We use cookies and similar tracking technologies to collect data on website usage, such as IP address, browser type, device information, pages viewed, and interactions with our site.

• Log Data: We collect log data about your use of our services, including timestamps, access times, and other system information.
   

2. How We Use Your Information

We may use the information we collect for various purposes, including:

• To provide, operate, and improve our services

• To respond to your inquiries and requests

• To process transactions and manage customer accounts

• To send you updates, promotions, and relevant communications (you can opt-out of marketing communications at any time)

• To analyze website usage and improve performance

• To comply with legal obligations or resolve disputes
   

3. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share your information with third parties under the following circumstances:

• Service Providers: We may share information with third-party vendors who perform services on our behalf, such as hosting providers, email services, and analytics tools.

• Legal Requirements: We may disclose your information to comply with legal obligations, enforce our policies, or protect the rights and safety of Lotus IT Ltd or others.

• Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.
   

4. Data Security

We use industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no online platform can guarantee absolute security.
 

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once the data is no longer needed, we will securely delete or anonymize it.
 

6. Your Rights

You have certain rights regarding your personal data, including:

• The right to access, correct, or delete your personal information

• The right to withdraw consent to processing

• The right to restrict or object to the processing of your data

• The right to data portability

To exercise any of these rights, please contact us at [insert email address].
 

7. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience, analyze site performance, and provide targeted advertisements. You can control cookies through your browser settings, but disabling them may affect the functionality of the site.
 

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites, and we encourage you to review their privacy policies.
 

9. Children's Privacy

Our website and services are not directed toward individuals under the age of 16, and we do not knowingly collect personal information from children.
 

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
 

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Lotus IT Ltd
Email: admin@lotusit.co.uk
Phone: 07766 000654